Contact & Grievance
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Questions, bugs, feedback, or anything else. Send us a note and we'll reply within a day on weekdays.
Last updated: 8 June 2026
1. Grievance Officer (DPDP Act, 2023)
In accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Rules, you can raise any data-protection grievance with our Grievance Officer:
Grievance Officer
Email: vecktorapp.kk@gmail.com
Vecktor, Chennai, Tamil Nadu, India
We acknowledge grievances within 48 hours and resolve within 15 days.
2. Who you are contracting with
Vecktor is a non-custodial crypto trading tool operated from Chennai, Tamil Nadu, India. Vecktor is the Data Fiduciary under the DPDP Act and the contracting party under our Terms.
3. Response times
We aim to reply to support within 48 hours on business days. Data-rights requests under the DPDP Act are answered within 30 days (see Privacy §6).